Terms of Use

    Last updated: 9/30/2025

    1. Acceptance of Terms

    By accessing and using Trainar's AR training platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.

    2. Description of Service

    Trainar provides an augmented reality (AR) training platform that enables organizations to:

    • Create immersive training modules
    • Deliver hands-on training experiences
    • Track training progress and performance
    • Manage training content and resources
    • Generate training reports and analytics

    3. User Accounts and Responsibilities

    Account Creation

    To use our Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

    Acceptable Use

    You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

    • Violate any applicable laws or regulations
    • Infringe on intellectual property rights
    • Transmit harmful or malicious content
    • Attempt to gain unauthorized access to our systems
    • Interfere with the proper functioning of the Service

    4. Subscription and Payment

    Subscription Plans

    Our Service is provided on a subscription basis. Pricing and features are detailed on our pricing page and may be updated from time to time.

    Payment Terms

    • Subscriptions are billed in advance
    • All fees are non-refundable unless otherwise stated
    • Failure to pay may result in service suspension
    • Price changes will be communicated 30 days in advance

    5. Intellectual Property

    Our Rights

    The Service, including all content, features, and functionality, is owned by Trainar and protected by intellectual property laws.

    Your Content

    You retain ownership of content you upload to the Service. By uploading content, you grant us a license to use, store, and process it for the purpose of providing the Service.

    Training Data Usage

    You acknowledge and agree that we may use anonymized training session data for:

    • Platform improvement and development
    • Research and analytics
    • Marketing and promotional purposes
    • Creating industry benchmarks and reports

    6. Privacy and Data Protection

    Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

    7. Service Availability and Support

    Uptime Commitment

    We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

    Support

    Support is provided according to your subscription plan. Response times and support channels vary by plan level.

    8. Limitation of Liability

    To the maximum extent permitted by law, Trainar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

    9. Termination

    By You

    You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

    By Us

    We may suspend or terminate your account for violation of these Terms, non-payment, or for any other reason with appropriate notice.

    10. Governing Law

    These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of London, England.

    11. Changes to Terms

    We may modify these Terms from time to time. Significant changes will be communicated via email or through the Service. Continued use constitutes acceptance of modified Terms.

    12. Contact Information

    For questions about these Terms, please contact us:

    Email: team@trainar.ai

    For legal matters, please use our contact form or email us directly.